Pricing
Transparent pricing that scales with your practice
Month-to-month plans, no long-term contracts, and no “contact us” wall. HIPAA & SOC 2 Type II built in.
Professional
For growing practices with multiple practitioners needing integrations, wearables, and AI Agents.
+ $6 / client
Up to 40 clients included
$1,000 one-time onboarding
- ✓Core platform with branding
- ✓Integrations, wearables & client app
- ✓Professional AI Community Agents & AI Chat
- ✓AI lab & diagnostic transcription
- ✓Messaging & notifications
- ✓Help Center, web ticket & email support
Premier
For organizations needing advanced customization, AI workflows, and premium agent capabilities.
+ $10 / client
Up to 100 clients included
$3,500 one-time onboarding
- ✓Everything in Professional
- ✓Advanced branding
- ✓Premier AI Community Agents
- ✓Metric & lab annotations
- ✓Program management (coming soon)
- ✓Custom score cards, AI agents & workflows (service fees apply)
Enterprise
For large organizations with complex structures, custom AI workflows, integrations, and white labeling.
Volume pricing
Custom client capacity
From $7,000 onboarding
- ✓Everything in Premier
- ✓Advanced white labeling & white label mobile app
- ✓Complex organization structures
- ✓Custom integrations, Mobile SDK, APIs & webhooks
- ✓Single sign on (SSO)
- ✓Premium support
Pricing shown as of July 2026 and may change. Request a demo for a quote tailored to your practice.
Enterprise-grade security & compliance on every plan
Every plan includes the core platform
The full clinical workspace, not a stripped-down starter tier.
Compare all features
| Feature | Professional | Premier | Enterprise |
|---|---|---|---|
| Core Platform | |||
| Health Dashboards & Reports | ✓ | ✓ | ✓ |
| Health Score Card | ✓ | ✓ | ✓ |
| AI Labs & Diagnostic Transcription | ✓ | ✓ | ✓ |
| Lab Trends & Biomarker Tracking | ✓ | ✓ | ✓ |
| Medical Records | ✓ | ✓ | ✓ |
| Activity & Nutrition Tracking | ✓ | ✓ | ✓ |
| Journal & Symptom Tracking | ✓ | ✓ | ✓ |
| Medications & Supplements | ✓ | ✓ | ✓ |
| Alerts & Insights | ✓ | ✓ | ✓ |
| Notes | ✓ | ✓ | ✓ |
| Assessments | ✓ | ✓ | ✓ |
| Messaging & Notifications | ✓ | ✓ | ✓ |
| AI Chat | ✓ | ✓ | ✓ |
| File Storage | ✓ | ✓ | ✓ |
| Integrations & Wearables | ✓ | ✓ | ✓ |
| iOS, Android & Web Client App | ✓ | ✓ | ✓ |
| AI & Premium Features | |||
| Professional AI Community Agents | ✓ | ✓ | ✓ |
| Premier AI Community Agents | – | ✓ | ✓ |
| Metric & Lab Annotations | – | ✓ | ✓ |
| Advanced Branding | – | ✓ | ✓ |
| Program ManagementComing soon | – | ✓ | ✓ |
| Custom Health Score Card & Derived Metrics | – | $ | ✓ |
| Custom AI Agents | – | $ | ✓ |
| Custom Data Export | – | $ | ✓ |
| AI Workflows | – | $ | ✓ |
| Enterprise Capabilities | |||
| Complex Organization Support | – | – | ✓ |
| Advanced White Labeling | – | – | ✓ |
| Custom Integrations | – | – | ✓ |
| Mobile SDK | – | – | ✓ |
| Managed Service White Label Mobile App | – | – | ✓ |
| Single Sign On (SSO) | – | – | ✓ |
| APIs & Webhooks | – | – | ✓ |
| Security & Compliance | |||
| Two-Factor Authentication | ✓ | ✓ | ✓ |
| SOC2 Type II Compliance | ✓ | ✓ | ✓ |
| GDPR Compliance | ✓ | ✓ | ✓ |
| HIPAA Compliance | ✓ | ✓ | ✓ |
| Data Residency | ✓ | ✓ | ✓ |
| Support | |||
| Help Center: Training, Docs & Tools | ✓ | ✓ | ✓ |
| Web Ticket & Email Support | ✓ | ✓ | ✓ |
| Premium Support | – | – | ✓ |
✓ Included · $ Service fees apply · – Not available
Services & fees
Onboarding
- Professional setupAccess to Help Center, Online Training and Customer Success Onboarding Support. Includes up to 5 hours of services. Additional consulting available on a Time and Materials basis.
- $1,000
- Premier setupAccess to Help Center, Online Training and Customer Success Onboarding Support. Includes up to 15 hours of services. Additional consulting available on a Time and Materials basis.
- $3,500
- Enterprise setupAccess to Help Center, Online Training, Customer Success Onboarding Support and scoped professional and technical services.
- Minimum $7,000 based on scope
Professional services
- Hourly rateAdvanced White Labeling, SSO and API Support, Custom Health Score Card and Derived Metrics, Custom Integrations, Custom AI Agents, Custom Data Export.
- $200 per hour (bulk discounts available)
Other fees
- Mobile SDK setup
- $2,500
- Managed Service White Label Mobile App setup
- $5,000
- Managed Service White Label Mobile App
- $10,000 per month
- Premium Support
- Priced based on scope
AI token usage
Fees for AI token usage associated with AI Lab & Diagnostic Transcription, Community Agents and Custom Agents are in addition to monthly subscription fees. Token costs are passed through directly from third-party LLM providers, billed based on actual usage, and subject to change. Detailed usage reporting is available within the platform.
| Example per-action token costs | Average | High |
|---|---|---|
| Lab & Diagnostic Extraction (per page) | $0.07 | $0.60 |
| Community Agents (per action) | $0.03 | $0.75 |
| Custom Agents (per action) | $0.04 | $0.75 |
Current averages; vary by content length and complexity. All pricing, packaging and feature availability are subject to change without notice. Effective July 1, 2026.
Trusted by Health Professionals Globally
100+ integrations. Your clients’ wearables, labs, devices and EHR, connected with no engineering.
See all integrations
“With Heads Up, I can synthesize complex data in a clear way that helps both me and the patients make better decisions.”
Pricing FAQ
Is there a setup fee?+
Onboarding is a required one-time setup fee: $1,000 for Professional and $3,500 for Premier. It includes Help Center access, Online Training, and Customer Success Onboarding Support (up to 5 hours for Professional, up to 15 hours for Premier). Additional consulting is available on a Time and Materials basis. Enterprise onboarding is scoped to your needs (minimum $7,000).
Can I upgrade my plan later?+
Absolutely. You can upgrade at any time. Professional accounts can also add a Premier feature bundle as an add-on ($14/client/month) through the in-app billing management module.
Is the platform HIPAA compliant?+
Yes. Every plan includes HIPAA Compliance, SOC2 Type II, GDPR Compliance, Two-Factor Authentication, and Data Residency, no matter which tier you choose.
Are there long-term contracts?+
No. Start month to month to validate the value of the solution. No massive upfront investments or long-term commitments required. Begin with a focused implementation to prove value and build confidence.
How does per-client pricing work?+
Each plan includes a base fee plus a small per-active-client add-on, so your cost scales with your practice rather than a big upfront commitment.
Do AI-powered features cost extra?+
AI features like Lab & Diagnostic Transcription, Community Agents, and Custom Agents incur token-based usage costs from third-party LLM providers. These are billed based on actual consumption and are separate from your monthly subscription. Detailed usage reporting is available in the platform.
Do you offer onboarding help?+
Yes. Every plan includes guided onboarding, and professional services are available at $200/hour for custom builds and migrations.
Can I white-label the platform?+
Yes. Advanced white labeling and a managed service white label mobile app are available on Enterprise.
Book a walkthrough
See Heads Up with your own patients in mind
- ✓A 30-minute walkthrough built around your practice and patients
- ✓See your own data sources connected: labs, wearables, devices and EHR
- ✓Pricing and onboarding plan for your client numbers
“With Heads Up, I can synthesize complex data in a clear way that helps both me and the patients make better decisions.”